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Upload Files By Email

It's fun and easy to upload files into your account by sending them via email. You can do this using any email program that can attach files.

Here is a short video showing how to upload files by email:

By default your account will only allow you to upload files into your account. See the section 'Allow Your Friends' below if you want your friends to be able to email files into your account.

Take a moment and use the Email Settings screen to add all your email addresses to your account, so you can send files emails from any of them.

Files Emailed By You

How to Email a File to Yourself:

  1. Address the email to file@keepandshare.com.
  2. Send the email from an email address you have registered on your KeepandShare account (use the Email Settings screen to register more emails on your account).
  3. Attach up to 5 files - they can be any format. The total size of the attached files should be <= 20 mb.
  4. The email's subject line will be placed on the file as its title.
  5. KeepandShare looks at your sending email address and identifies the destination KeepandShare account.
  6. The emailed files are placed in the File tab in a folder named 'Emailed Files'.
  7. You (the account owner) are sent an email confirmation listing the files that were uploaded, the sender, and the destination folder.
It's this easy: Let's say the email address registered on your KeepandShare account is 'marysmith@yahoo.com'. Log in to your marysmith@yahoo.com account, attach some files to an email, and address it to file@keepandshare.com'. You'll find them in your File tab within a few minutes!

If you have multiple KeepandShare accounts registered under the same email address, then the Email Settings screen shows you a drop down allowing you to pick which account receives photo and file uploads you send from that your email address.

Allow Your Friends to Email Files to You

If you'd like your friends to be able send files via email into your KeepandShare account, turn this feature on in the Email Settings screen. Choose the setting 'Turn on this feature for myself and everyone else'. This is the easiest setting, as it allows anyone with your special email address to send you files.

If you want additional security, you can also use this control to create a 'white list' of allowed email addresses, or a 'black list' of email addresses that will be blocked from sending. If you pick either the 'white list' or 'black list' you must then also add emails to the list using the 'Add Address' button.

Your friends cannot use the simple file@keepandshare.com address, because KeepandShare will not know to which user they are sending the file. Your friends must use the special email address that is unique to your account (it will look something like 'file+5af4@keepandshare.com'). You can find your special email address on the account's Email Settings screen:

You Will be Notified by Email

Whenever KeepandShare receives files or photos into your account, KeepandShare sends you an 'Upload Email Notification' to you summarizing what was uploaded including the sender's email address, and the destination folder and/or album. You can click on the link in the email to go directly to the folder containing the new uploads.

If the email notification is not appearing in your inbox, it is invariably because of pesky spam filters are stopping it. Please note that spam filters will often times stop some emails from KeepandShare.com when they also are allowing other emails from KeepandShare.com to come through.

Take these steps:
  1. Look in your spam folders and check the spam filters both in your personal mail system and with your Internet service providers (e.g., your cable service or your DSL service or your company's IT department).
  2. All spam filters should allow emails from keepandshare.com.
  3. Another step we recommend is to add 'notify@keepandshare.com' to your email address book (the exact email address that the notification emails are sent from).

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