Solving Password & Sign In Problems
Usually login problems come from small typo problems on either the username or password. Usernames are not case-sensitive, but passwords ARE case-sensitive.
You should try again, taking particular care to:
- not have any leading or trailing spaces
- make sure you have the capitalization of your password exactly correct (passwords are case sensitive)
- take care with any letters/digits that can be mistaken, such as the digit "1" and the lowercase letter "L", or the digit "0" and the capital letter "O"
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