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My Documents


		Name	Modified
		(sample) A Quick Introduction to Document Editing	Feb 15, 2013 2:58am
		Assertiveness and Conflict Management_14-15December2015_JL.pdf -- 508k	Nov 3, 2015 9:12pm
		Certified Contact Centre Manager_CCCM_14-16March2016_KN.pdf -- 699k	Jan 31, 2016 8:47pm
		Certified Contact Centre Manager_CCCM_6-8April2016_KN.pdf -- 699k	Mar 27, 2016 11:32pm
		Certified Contact Centre Professional_CCCP_2-3Mar2016_RV_Jay.pdf -- 677k	Jan 31, 2016 8:47pm
		Certified Contact Centre Team Leader_CCCTL_15-16June2016_RV.pdf -- 679k	Mar 27, 2016 11:32pm
		Certified Help Desk Professional_CHDP_20-21Apr2016_RV.pdf -- 614k	Jan 31, 2016 8:48pm
		Conversational English for Customer Service Delivery Workshop_23-24March2016_Jay.pdf -- 576k	Jan 19, 2016 11:15pm
		Conversational English for Customer Service Delivery Workshop_3-4May2016_Jay.pdf -- 576k	Mar 18, 2016 12:44am
		Creating The Wow Service Experience Workshop_11-12November2015_Jay.pdf -- 666k	Oct 15, 2015 8:34pm
		Creating The Wow Service Experience Workshop_16-17November2015_Jay.pdf -- 666k	Oct 29, 2015 8:13pm
		Effective Business Writing Skills Workshop_28-29March2016_Irene.pdf -- 594k	Jan 19, 2016 11:15pm
		Effective Business Writing Skills Workshop_4-5April2016_Irene.pdf -- 590k	Mar 18, 2016 12:42am
		English for Customer Service Workshop_14-15December2015_Jay.pdf -- 488k	Nov 3, 2015 9:12pm
		Excellent Communication Through Essential English Grammar Workshop (ECTEEG)_2-3November2015_Irene.pd	Oct 13, 2015 11:34pm
		Excellent Communication Through Essential English Grammar Workshop (ECTEEG)_22-23February2016_Irene.	Jan 19, 2016 11:15pm
		Excellent Communication Through Essential English Grammar Workshop (ECTEEG)_28-29March2016_Irene.pdf	Mar 18, 2016 12:42am
		Executive to Manager - The Transition_23-24March2016_JL.pdf -- 641k	Feb 25, 2016 8:15pm
		Executive to Manager – The Transition_2-3December2015_JL.pdf -- 595k	Oct 13, 2015 11:37pm
		HRM & Foreign Employees Management Workshop_9-10December2015_Kumar.pdf -- 686k	Oct 13, 2015 11:41pm
		Impactful Presentation Skills for Biz Leaders Workshop_7-8 December2015_....pdf -- 600k	Oct 13, 2015 11:38pm
		Managing Difficult Customer & Complaint Workshop 26-27October2015_Roshini.pdf -- 605k	Oct 15, 2015 8:46pm
		Managing Difficult Customer & Complaint Workshop 7-8December2015_Jay.pdf -- 607k	Oct 13, 2015 11:39pm
		Managing Difficult Customers & Complaints Workshop 9-10December2015_Jay.pdf -- 607k	Oct 22, 2015 7:36pm
		Persuasive Principled Negotiation Skills Workshop_14-15December2015_Ken Ng.pdf -- 489k	Nov 3, 2015 9:12pm
		Powerful Presentation Skills Workshop_14-15March2016_Jay.pdf -- 658k	Feb 25, 2016 8:15pm
		The 8 Critical Skills Of A Successful Manager Workshop_7-8December2015_JL.pdf -- 690k	Oct 13, 2015 11:40pm

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