To make sure your calendar, event reminders, and other features are always
correct, please tell us your time zone (and other details) using the
drop-down menus below:
Set Date/Time format:
In 12 Hour format the hours will be displayed as 1 through 12 with “a.m.” and “p.m.”
displayed after the time (ex. 1:00p.m.). In 24 hour format the hours will be displayed as 00 through 23 (ex. 13:00).
You can always change your time zone by going to your Account Settings.
Use the dropdown menu to view the events in another time zone. The primary time zone will be displayed in parentheses.
Use the dropdown menu to view the events in another time zone. The primary time zone will be displayed in parentheses.
Visiting Jet Blaze(username: jetblaze)
Create a new Discussion Topic
Tag
Please wait...
Select a Color
Manage Applications
Check the items that you want displayed. Uncheck all to hide the section.
Calendars
Files
Addresses
To Dos
Discussions
Photos
Bookmarks
The “Switch Navigator” button will no longer be available after February 14, 2017.
Please learn more about how to use the new Navigator by clicking this link.
Creation date: Jul 23, 2025 7:59pm Last modified date: Jul 23, 2025 7:59pm Last visit date: Dec 11, 2025 3:00pm
1 / 20 posts Displaying comment thread
Jul 23, 2025 ( 1 post )
7/23/2025
7:59pm
Jet Blaze (jetblaze)
Stake Casino is renowned for its seamless cryptocurrency-based operations, offering a fast and secure gaming experience. However, even with the most robust systems, users can occasionally encounter payment issues.
If you're experiencing problems depositing or withdrawing funds on Stake, don't fret! This quick guide will help you diagnose and fix the most common payment issues, getting you back to the action swiftly.
Understanding Stake's Payment System
Stake primarily operates with cryptocurrencies. This means that while transactions are generally faster and more private, they also come with their own set of nuances compared to traditional fiat banking. Most issues stem from common blockchain principles or user-side errors, rather than a problem with Stake Casino itself.
Common Deposit Issues and How to Fix Them
Depositing funds to your Stake account should be straightforward, but here are the most frequent hiccups and their solutions:
Funds Not Appearing After Transfer
This is perhaps the most common concern.
Check Transaction Status on the Blockchain:
The Fix: Every cryptocurrency transaction is recorded on its respective blockchain. Use a blockchain explorer (e.g., Blockchain.com for BTC, Etherscan for ETH) and paste your transaction ID (TxID) or the deposit address.
What to Look For:
Insufficient Confirmations: Cryptocurrencies require a certain number of network confirmations before funds are credited. Stake typically requires 1-3 confirmations for most coins, but this can vary. If your transaction has few or zero confirmations, it's just a matter of waiting.
Transaction Pending/Unconfirmed: The network might be congested, causing delays. Be patient; it will eventually confirm.
Transaction Not Found: If the TxID yields no results, your wallet might not have broadcasted the transaction correctly, or you made a mistake during the send process.
Verify the Deposit Address:
The Fix: Double-check that you sent the funds to the exact deposit address provided by Stake for that specific cryptocurrency. A single incorrect character means your funds are sent elsewhere and are unrecoverable.
Prevention: Always copy and paste the address. Never type it manually.
Sent the Wrong Cryptocurrency:
The Fix: This is a critical error. Sending BTC to an ETH address (or vice-versa) usually results in permanent loss of funds. Stake generally cannot recover these funds.
Prevention: Always ensure the cryptocurrency you are sending matches the deposit address's currency.
Issues with On-Site Crypto Purchases (MoonPay, Ramp, etc.)
If you're buying crypto directly on Stake via third-party providers and facing issues:
Payment Declined:
The Fix:
Insufficient Funds: Ensure your credit/debit card or bank account has enough funds.
Bank Restrictions: Some banks might flag crypto purchases as suspicious. Contact your bank to approve the transaction.
Card Limits: You might have reached your daily or weekly spending limit.
Incorrect Card Details: Double-check the card number, expiry date, and CVV.
KYC (Know Your Customer) Verification Problems:
The Fix: Third-party providers often require identity verification. Ensure you've provided accurate and clear documents. Common reasons for rejection include blurry photos, expired IDs, or mismatching information. Follow their specific instructions for re-submission.
Funds Not Credited After Purchase:
The Fix: While usually instant, sometimes there's a slight delay. Contact the specific third-party provider's support (e.g., MoonPay support, Ramp support) with your transaction details. Stake's support can only assist if the funds have already reached their system.
Withdrawing your winnings from Stake Casino should be just as smooth.
Withdrawal Stuck in "Pending" or "Processing"
Blockchain Congestion:
The Fix: Similar to deposits, high network traffic can delay withdrawals. Stake processes withdrawals quickly, but the actual confirmation on the blockchain depends on the network.
Patience: Most "pending" issues resolve themselves within a reasonable timeframe (up to a few hours for severe congestion).
Insufficient Network Fees (Stake's Side):
The Fix: Stake automatically calculates and includes network fees. If there's an internal error or a sudden spike in fees, it might cause a delay. This is rare and usually resolved automatically by Stake.
Internal Security Review:
The Fix: Large withdrawals or unusual activity might trigger a manual security review by Stake's team. This is for your protection. It might add a small delay but ensures the security of your funds.
Contact Support: If it's pending for an unusually long time (e.g., over an hour for typical cryptos), contact Stake support.
Incorrect Withdrawal Address
The Fix: This is irreversible. If you've entered an incorrect or invalid crypto address for your withdrawal, the funds are sent to that address. Once confirmed on the blockchain, Stake cannot recover them.
Prevention: Always double-check and triple-check your withdrawal address. Copy and paste is your best friend. Make a small test withdrawal first if you're unsure about a new address.
KYC/Verification Holds
The Fix: Stake might request additional identity verification for withdrawals, especially larger amounts or if your account activity triggers a review. This is standard procedure for security and regulatory compliance.
Comply Promptly: Provide the requested documents as quickly and clearly as possible. Delays in providing documents will delay your withdrawal.
When to Contact Stake Support
While this guide covers many common issues, some situations require direct intervention from Stake's support team. Contact them if:
Your deposit has sufficient blockchain confirmations but isn't showing in your account after a prolonged period.
Your withdrawal is stuck in processing for an unusually long time without any clear blockchain activity.
You're unable to resolve third-party payment provider issues after contacting their support.
You receive an error message that you don't understand.
By understanding how Stake's payment system works and following these troubleshooting steps, you can quickly resolve most payment-related issues and enjoy your time at Stake Casino without unnecessary interruptions.
Information:
Notification: stakegame.info is the official subdomain of stake.com
Attach this discussion to an event, task, or address
You can attach a link to this discussion to an event in your Calendar, a task in your To Do list or an Address. Check the boxes below for the data you want to
bring into the event’s or task’s description, and then click “Select text to copy” to have the next event or task you create or edit have the discussion text and link.
