It is essential that your systems are secure and secure, as Telecoms fraud is increasing rapidly and becoming a greater issue than credit card fraud.

To provide some statistics of this the issue, a recent TalkTalk business survey with 1,000 participants revealed that 25% of those that were surveyed had been affected by wangiri fraud attack hacks, with average cost of hacks being more than $12,000.

What can you do to protect yourself wangiri fraud attack?

Instruct all employees internally on the risks and put procedures in place

Whatever steps are put in place to protect the system, it's essential that everyone in your company agree on fraud prevention. If you don't follow the steps 2-7, all the other steps will be helpful. Make sure you have a plan to stop the use of non-regulated equipment like the USB stick from home. Criminals may leave USB sticks at the entrances of businesses, or even in the streets. They could be picked up and connect it to the computer to verify the contents. At this point , an computer program running on the computer could be in operation and taking over the network.

Make sure that you change all default passwords and beware of obvious one or extension numbers

Hackers use a shotgun approach to take on every single thing to gain access to companies. If you do not change the default passwords for the system, you're leaving your system at risk as it is essentially an open door and should be the first thing you perform when you are installing new equipment. Beware of anything that is evident, e.g extension 215 using 215 as a PIN, and never use 000,123 etc.

Modify the PINS for Mailboxes to block access to Unallocated Mailboxes

While many companies will remember changing Passwords and PINS on extensions, it is a frequent mistake made by numerous businesses. It's as if you leave the door open for anyone to get in.

Lock in international and premium rate calling

If you don't have to make international calls numbers, or make calls to premium rate numbers , block these numbers immediately. We have seen a lot of wangiri fraud attack fraudulent calls, where scammers gain access to the system, and make large numbers of calls to international premium rate numbers. They'll then be making money off the numbers that are dialed. This problem can be avoided by prohibiting international calls.

Alerts and daily spending limits

Based on the provider of your network and the technology you use (Analogue/ISDN/SIP) the provider is likely to be able configure various types of alerts and limits. We provide two options to our customers, as we offer free calling to most numbers.

Alerts on how to spend

You can set up email notifications to be sent out when an amount of money is exceeded - that way you can verify whether any specific calls have been made . If so, then nothing to worry about, and if not then you can see what is being dialled and take action in the appropriate manner.

Automated cut off

We are able to automatically cut off lines if you reach a daily limit. For instance, if your spending limit is $20 per day; someone hacks into the system and makes calls in the amount of $20, then the lines cut off completely. At this point, you/the provider can investigate further and take actions. Xintec.com is the ideal place to search for the top telecommunication fraud to prevent fraudulent telecom transactions.

Who has 24/7 access to their mobile phones?

Are there employees who are available beyond hours or third parties who are able to access the telephone system or the phone? Be sure to have procedures in place, or again, call bars set. We have seen cases of night staff calling premium rate numbers via the system, and accruing massive bills during the night. These are charges that the day staff are completely unaware of. By using fraud alerts, these cases can be avoided, and by checking your bills frequently, the calls that are suspicious can be spotted, and put on hold.

Get your bills for the month and get them checked

It would surprise you to discover how many people don't check their phone bills. We recommend switching from monthly to quarterly billing and asking for itemized or at the very least an itemized bill over a particular amount. A large proportion of hacking and fraud takes place on evenings and over weekends, since it is intended to be a cover-up so that they can be able to continue doing it for longer. When you look over your bills to identify any unusual activity, either making sure there are no spikes in the costs from the usual or examining the the areas you have dialled, you'll be able to identify and guard against any suspicious activities.